なぎささなぎ
Regarding Playtime Measurement
Since this morning, my playtime measurement has been frequently interrupted. How about you all? The measurement in progress notification, which should always be displayed during gameplay, disappears without me noticing, and I find myself repeatedly reopening playio and returning to the game screen. Even when the playtime measurement notification was gone, it seems to have been tracking. I intended to do a 30-minute time quest, but the measured time ended up being 48 minutes. The time quest clear notification arrived at 48 minutes, but it usually notifies me around 31-35 minutes, so I suspect there's a bug. If anyone knows a solution, please let me know. I'd appreciate the help.
2026.08.26 AM 10:31 · View Count 146
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Lv.85
立風
Have you tried the diagnostic check?
Lv.89
なたむ
Since the update yesterday, I've been experiencing the same issue as Nagisa Sanagi. I feel like the measurements aren't being recorded properly. I haven't started troubleshooting or verifying yet, but I've seen others post about it, so it might be a bug.
Lv.96
マイキーK
This issue is with your phone's settings! It's not a Playio setting!
Lv.96
マイキーK
This is not a notification setting! We apologize for the brief guidance! We'll explain it more clearly! Long-press the playio icon, and on the detail page, set the battery consumption to 'Do not set'! This will ensure playio runs constantly!
Lv.96
マイキーK
This item is correct! You can set it with no restrictions! It's always running, so it's not great for battery life, but I think playio's measurements won't be interrupted! Since the device is different, please let me know if the measurements get cut off!

