yzna
Reply Regarding Dungeon Participation Rejection
I installed the game for the first time to join a dungeon, but it went into a participation pending status. After waiting for three days, I was rejected. I inquired about this and received a reply today. Even when I showed them my GooglePlayGames download record (from the day I tried to join) and the lack of any play history, they said, "The system didn't determine you were eligible to participate, so it's a no (summary)." _(:3 」∠)_ I thought PlayGames' records, which track past activity, could be used as proof... Were there any other data images that could have been used as evidence? I saw it on the title screen, but I've never even installed this game before 😭 What's more, as I mentioned in the text, this is the second time I've been rejected for dungeon participation 🤔 I also received the information that "if you enter pending status, playing for a bit longer increases your chances of participation, so it's better not to wait." This makes me wonder what this whole judgment system is even for... 🥲
2026.09.09 PM 12:44 · View Count 91
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Lv.89
なたむ
Regarding dungeons, it seems to be resolved now, but there were many times when dungeon missions weren't unlocked at all even after installing for the first time. The result of my inquiry was the same as yzna's. It's better not to expect much from the dungeon-related systems.
Lv.75
snowmen
If you ask the support about this kind of thing, you'll just get a canned response like, 'The AI determined it that way, so it's no good. We don't know the cause either.'
Lv.95
Forever502
I've never run into participation restrictions before, but I was wondering if it's judged by data we can't see, like title quest participation rates, hidden quest completion counts, or spending rates? 🤔
Lv.93
rokudemo
Are you actually choosing based on age/gender and using other reasons to reject, or is it because someone on the same Wi-Fi has already downloaded it? I've had issues before with other point-earning apps where my family had already done it, so it wasn't counted, or Genshin Impact had download restrictions.
Lv.98
レバ刺し風こんにゃく
I had a similar experience too. Twice, in fact. I only use Playo and TikTok Lite for points activities. Nowadays, I find it a waste of time to even deal with their judgment calls, so I quickly give up and play other games or do other tasks. Playo often doesn't make things clear, does it?