Play-o Festival Inquiry

I cleared level 43, and even though it showed up in my item +3 and hidden quest completion history, my card draw count remained at 0. I couldn't draw my 3 cards, so I sent an inquiry. I wasn't expecting anything, but they compensated me with 3000 gems. It's a shame I missed out on the exciting thrill of drawing cards and potentially getting coins 3 times, but I'm relieved for now. Inquiries are honestly a hassle, but I realized taking action is important.