์ฒธ์ด๋ฐ๋ผ๊ธฐ์ด๋
Hidden Reward Error
I clearly contacted customer service saying I didn't receive rewards for levels 40, 70, 75, and 80, but they only processed the level 80 reward. Does customer service use AI outside of business hours?
2026.09.06 AM 1:13 ยท View Count 27
Lv.104
dakgem
For that, you need to inquire about quests one by one. When a request comes in, we contact the game company and send it with an AI response. So, you can inquire about one hidden quest per hour.
Lv.104
dakgem
For your reference, replies may be delayed outside of work hours or on weekends. Rewards will be processed on Monday, so feel free to send it in first.
Lv.97
์ฃผํฉํ๋์์ญ์ด
If you submit a ticket, only the last one gets processed and the hidden quest disappears. You need to submit tickets step by step.
Lv.101
์ฌ๋๋ฃจํค
Is that so? In the past, if I took a screenshot and submitted a ticket, it was usually resolved well...