Why am I not getting the reward????

I'm not sure... maybe try asking support?

Try asking them.

😱😱 I think it would be best to attach the screenshots you took to your inquiry with customer service.

You need to contact support. It won't get resolved otherwise. But since it's a holiday, they'll probably only get to it on a weekday.

You can check the quest details by going to Profile > Settings > Customer Center > Quest Text. While it's correct that hidden quests or action quests should be rewarded upon completion, it might take some time. If you haven't received the reward, please take a screenshot of the situation and contact support. ☆How to Contact Support☆ Profile > Settings > Customer Center > My Inquiries > Contact Us

Hmm, should I contact them after 24 hours then? Since they said it could take up to 24 hours...

I should contact them. I'm not sure if it's just me, but in my case, if it's not paid immediately even within 24 hours, it often doesn't get paid at all? However, every time that happens, they resolve it quickly when I contact customer support.