Part 2 of My Previous Post

(Continued) The customer service response was basically, 'You violated the policy.' What kind of nonsense is that? It's like accidentally hitting a cat while walking by and getting reported for animal cruelty, then having to live in jail for a year. So, the damages I'm suffering from this incident are: first, my shop is closed for a year, so I can't even participate in the 50% off popular goods sale, and lucky draws and all other events are impossible. Yes. Of course, as long as I don't use my coins. You might think it's not a big deal, but as I mentioned last time, I have over 6,000 coins. These are coins I saved up like blood and sweat, and I can't use them. I cried buckets the day I was penalized. Like, 'Why can't I use the coins I earned!!' I kept sending inquiries out of frustration, but the only answer I've gotten so far is what I mentioned earlier. I'll tell you more if I get another response. For your information, I haven't played on my old account even once since signing up for a new phone.