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PIONEERLv.18

니히시

Seriously though, the penalty is f–ing ridiculous

No, it's been a month since I got the penalty, but they're giving me like 80 gems for an hour of play when I used to get 1 gem? ㅋㅋ I'm speechless. I contacted support but just got canned responses ^~~ This is really making me lose interest. They don't tell me the criteria for the penalty or how long it lasts. Even when I got the penalty, I was wondering why I was only getting 1 gem per hour? They don't explain anything. I honestly don't even know why I got the penalty, but even playing hard doesn't seem to lift it ㅋㅋ

2026.10.03 AM 1:24 · View Count 11

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REGULAR_CUSTOMER

Lv.88

오메어쩔

They say you can't just play one game. I think it unlocked in less than two weeks because I was playing 7 games a day. Now, when I have to step away from the game, I don't put it in my bag or anything anymore😢

0
2026.10.03 AM 1:41

NORMIE

Lv.103

에바스템플러

I agree with what you said, Trailblazer 👌

0
2026.10.03 AM 1:55

KEEPER_OF_MEMORIES

Lv.44

켈차

They really don't unlock it, and I know everything, but it's annoying that they just keep repeating the same thing like a parrot when I inquire.. haha. Just download a new game, play it diligently, and make sure to access the game through PlayOn when you log in.. then they'll eventually unlock it for you..

0
2026.10.03 AM 2:14

Lv.112

예니체트리

I stopped playing with gems a long time ago and mostly get gems from treasure quests or community events. Then there are about 1-2 days a month when the penalty is lifted, and on those days, I chug down gem plus potions or 5-gem potions and play games where I don't use many gems ㅎㅎ

0
2026.10.03 AM 2:46

Lv.39

해이츠13

For real, it would be better if I knew when it would be released.

0
2026.10.03 AM 2:58

PLAYIO_VETERAN

Lv.30

게임감귤

They say it'll be resolved if you just keep playing normally, but the criteria are pretty weird, aren't they?

0
2026.10.03 AM 3:12