Ines
After not getting quest credit, customer service evolved
Basically, before, you had to send quest stage certifications to customer service one by one to claim them. Now, it seems like if you upload your current stage, they can automatically detect if other stages have been completed too~ For example, if I've reached stage 200 but haven't claimed rewards for stages after 70, they'll take my stage 70 submission and review the rewards for stages 70-200 all at once. Not sure when they updated it, but it's finally gotten smarter.
2026.09.01 AM 10:25 · View Count 22
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Lv.86
亂我玩
This makes things much more convenient.
Lv.100
閃亮的幸運星
That's great, otherwise replying one by one would be exhausting.
Lv.84
格子
This is better, otherwise they used to limit you to reporting only one quest per game at a time, and you had to wait for the previous one to be processed before you could report the next one 😅
Lv.100
lynnchi0408
You're making progress! Before, after I contacted customer service, they even removed my later hidden quest rewards. I'm still playing, so how could I not reach those stages!? So I changed it to claim them one by one the day before they expired, and this is much better now 👍
Lv.72
beckylin
Thanks for sharing.