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Doomsday: Undead Bride
VIP
Lv.21

MohAhmadi

issue found

Hey 👋 I upgraded my castle or anything it is to level 12 but I didn't receive any of points that the app playio says it will give me after I upgrade the castle to level 12 and it happened in a lot other games they don't give me my points can u please solve my problem?

2026.04.02 上午 11:21 · 瀏覽次數 36

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LEGENDARY_PARTY

Lv.57

Mr.Donut

your tracking.... go to your phone settings, search for data usage, apps, playio. turn it off and back on. then come back to playio top right is a gear, make sure those are on for tracking. then restart your phone. should clear up your tracking issue. afterward just restart your phone once a day or so if lots of game play

1
2026.04.03 上午 2:16

LEGENDARY_PARTY

Lv.57

Mr.Donut

ok....sorry that didn't help. contact support (take screen shots as proof)

0
2026.04.04 下午 12:25

VIP

Lv.21

MohAhmadi

作者

I did last night and it worked for that game and others too thank you

0
2026.04.04 下午 2:14