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Lv.20

MOYANG

My paid rewards didn't arrive

My paid rewards haven't been delivered. What should I do?

2026.08.22 PM 5:14 · View Count 31

8
2

PlayoGuard helps keep the community healthy.
BOTTLE_SAILOR

Lv.109

Fakeria

🌙 Go to your Profile, scroll down to 'Purchase History', update it, and wait a bit. If that doesn't work, go to 🌙 Profile-Settings-Customer Center-My Inquiries-Contact Us.

1
2026.08.22 AM 8:16

NORMIE

Lv.112

디펜스

You'll have to wait since responses aren't available on weekends. After Monday,

0
2026.08.22 AM 8:17

TIP_CHAIRMAN

Lv.74

깅깅아리

It might be delayed by 1-2 days, so if that date has passed, please contact customer support 😊

1
2026.08.22 AM 8:28

Lv.108

똑똑한고양이1111

You should probably inquire about it~~~ Have a great rest of your Saturday! ^^😀😊😊😊👍👍👍

0
2026.08.22 AM 8:45

FORGETFUL

Lv.110

skda

If you made the purchase through Google, take a screenshot of your Google purchase history and submit a ticket. They might not respond over the weekend, but don't worry if the hidden item disappears after you submit your ticket.

0
2026.08.22 AM 10:04