Warning: Cruel Request

Even for the poor to receive basic livelihood security, they have to visit in person. I wonder if it's even possible online. For disabled and elderly people (老弱者), many are not computer-savvy. Is that why the application is like this? To the original poster, Jemsyeong, since there's only a title and no content -_-; I find it a bit difficult to understand (理解). There are some parts that are hard to grasp (難解)¿

That's just how government employees work. I've worked as a civil servant too, and they pretty much do whatever they want.