高宥
🥲
The mycard serial number I received isn't working. Did I use it wrong? (I'm new) Is the PIN code the password?
2026.08.29 PM 9:28 · View Count 6
Lv.1
墨墨
Don't worry, the PIN is indeed the password, usually 4 to 8 digits. Please first check if the serial number was entered correctly. If it still doesn't work, we recommend checking the tutorial at the official top-up center. If that still doesn't work, you might need to contact customer support to check the status of your serial number.
Lv.72
討厭鬼
What happened?
Lv.63
星葉Xback
I haven't used it.

