Do you guys think that when things pile up in our work, it's usually a matter of ability or a process issue?

When work piles up, is it really a 'capability issue' or 'system overload'? 1. Debunking Myths: Distinguishing Between 'Output Limits' and 'Insufficient Ability' Math Problem: With limited working hours in a day, it's inevitable that you can't finish everything when the workload reaches 150%; it's not a lack of ability. Task Switching Costs: When everything is 'most urgent,' a lot of time is wasted on frequent task switching. 2. Exploring Blind Spots: Why Do Organizations Tend to Scrutinize Individuals? Attribution Fallacy: It's much easier to scrutinize individual abilities than to improve organizational processes or supplement manpower. Information Asymmetry: Supervisors only see 'lack of results,' not 'how much work was handled in the process.' 3. Solutions: How to Counter with Data and Strategy? Quantify Working Hours: Clearly record the time spent on each task, using objective facts instead of feelings. Align Priorities: Proactively manage upwards – 'If time is limited, which task would you like me to put on hold first?'