I don't accept canned replies, thank you.

Translation is here Title: You (your company) better issue a notice about "AI is still under development", no canned replies accepted. Body: Regarding my previous inquiry, I have not seen any "helpful replies". You (customer service) only replied that you would forward my screenshots to the relevant department, and then what? No mention of messages being restored or any compensation measures? "User messages disappearing without cause" affects our community contributions. Do (you guys) have anything else to explain?