Restaurant owner sues customer for complaining about expensive food in a video, demanding 1 million baht. Who do you think is ri

This '260 Baht Pad Krapow' incident in Thailand started when a Thai man dined at a food court in a Bangkok hospital. He filmed a video complaining that it was 'so expensive I almost fainted' and posted it on Facebook. Unexpectedly, two days later, the restaurant sued him on three charges: 'public defamation, violation of the Computer Crime Act, and violation of the Price of Goods Act,' demanding 1 million Baht in damages! Meanwhile, there have been similar cases in Taiwan in recent years, such as Starbucks suing an influencer. 【Consumer's Perspective: Can't we speak the truth?】 When you pay for a service, you have the right to express your honest feelings. As long as you are stating facts, you shouldn't be sued so drastically. Otherwise, it's using legal resources to suppress freedom of speech. 【Business Owner's Perspective: Reputation is our life】 Pricing includes hidden costs like rent. Influencers seeking clout can ruin a hard-earned brand's reputation in a short period, causing immense damage. Suing is simply legal self-defense. How can consumers protect themselves when sharing experiences online in such controversial situations? 1. Preserve evidence: Keep menus, receipts, and original photos. 2. Separate facts from feelings: Distinguish between the 'actual price' and your personal feeling of 'it's too expensive.' 3. Avoid subjective accusations: Don't accuse the restaurant of 'fraud' or 'illegality' without evidence. Incidentally, the consequences of casually 'sharing' differ greatly between the two countries. In Taiwan, it's considered freedom of speech and generally harmless. However, Thailand's Computer Crime Act is very strict, with penalties up to five years in prison, and it employs joint liability. If the original post is deemed fake news by the court, netizens in Thailand who forward, share, or comment in support can all become accomplices.